How To Use Corporate E-Mail Account On HTC Desire

in Tips and Tricks

Corporate e-mail pictureWhen I spoke with my boss about phone that I got, he couldn’t help himself and made one funny remark… Why did you buy it when HTC can not handle corporative email account? You should acquire Blackberry instead! At the time I thought “Oouh! What a geek! What could go wrong – just use the existing account settings from MS Outlook and it will be enough!” I was wrong…

I knew that my company is using VPN client as a tunneling when one wants to establish corporate link, but I thought that it was only meant for laptop connections. Existing webmail was not flexible enough and it only performed well on MS Internet Explorer on computer.

There is no need to say that I was disappointed when I did not manage to establish connection after numerous tries and errors.

But the solution came from the same person (The Boss) when he lost his BlackBerry and had to use HTC (Desire) as a company phone.

Step-by-step tutorial

Let’s suppose that one work in a company:

1. To login in Windows it should be entered:

username: domain\username (domain without www and extension!)
password: pass

where domain, username and pass denote corresponding company domain name, your personal username and password.

2. For e-mail we will use HTC Mail application. Let’s create new account (Mail > More > Accounts list > New account > Exchange ActiveSync)

HTC Desire - setup corporate e-mail picture one

Select Exchange ActiveSync

HTC Desire - setup corporate e-mail picture two

Enter your e-mail and password

3. Enter requested parameters:

HTC Desire - setup corporate e-mail picture three

Set up Exchange ActiveSync account

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Leave it as it is

4. Security policies activation

Important! Each time when phone goes standby (locked) you will have to enter security PIN consisting of digits.

HTC Desire - setup corporate e-mail picture five

Activate security policies

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It's working!

5. The best thing is that phone will connect itself on company address book; you could search it as you are directly hooked on company network!

HTC Desire - setup corporate e-mail picture seven

Mail > Compose > ContactPhoneMailPicker

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Phone is hooked on company network

My suggestion is to define signature via Mail > More > Settings > General settings > Signature.

A few remarks:

  • Messages older than 7 days will not be displayed
  • The message preview is in text mode with hyperlinks
  • You could enter in every folder that is defined inside of your existing e-mail account on corporate mail server (Sent items, drafts, etc.)

Feel free to ask if you have any questions.

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